Amin Javidi; Ali Shirazi
Abstract
In today’s business environment, firms in pursuing the goal of efficiency, outsource many necessary, but non-core operations. The majority of pervious outsourcing studies have focused on the costs and benefits analysis, while this research work examines a behavioral approach in outsourcing decisions. ...
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In today’s business environment, firms in pursuing the goal of efficiency, outsource many necessary, but non-core operations. The majority of pervious outsourcing studies have focused on the costs and benefits analysis, while this research work examines a behavioral approach in outsourcing decisions. This study examines the effects of perceived trust on loyalty through mediatory role of relationship commitment in outsourcing activities in Mashhad hospitality industry. To collect data, a questionnaire was distributed among procurement officials and hotel managers in Mashhad hotels, using stratified random sampling. To test the hypothesis, structural equation analysis was performed. The results revealed that the perception of trust affects loyalty and the intermediary role of relationship commitment on loyalty was confirmed.
Ali Shirazi; Elham Khodaverdian; Mohammad Naeemi
Abstract
In recent years, the effects of organizational citizenship behaviors on the success of organizations have attracted considerable attention. The purpose of this research is to analyze the effect of organizational trust on employees’ organizational citizenship behaviors at the North Khorasan Gas Company. ...
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In recent years, the effects of organizational citizenship behaviors on the success of organizations have attracted considerable attention. The purpose of this research is to analyze the effect of organizational trust on employees’ organizational citizenship behaviors at the North Khorasan Gas Company. To collect data, an organizational citizenship behavior questionnaire and an organizational trust questionnaire consist of 24 and 49 questions respectively were used. After questionnaire confirmation, 94 employees of Gas Company participated in its completion. The spearman correlation test results revealed a significant positive relationship between all dimensions of the dependent and independent variables. The stepwise multiple regressions showed that among various dimensions of organizational trust, institutional trust has a more potent role in effecting organizational citizenship behaviors. Finally, the t test results showed that the respondents feel positive about all dimensions of trust and organizational citizenship behavior in the company.